Food Support Program

Changes to the Food Market during the COVID-19 outbreak


The Wellstone Center Food Market is now providing emergency bags for you and your family. To ensure your safety and the safety of our staff and volunteers, we are now providing curbside pick-up. When you arrive, please call (651) 789-2534. Please wait in your car and someone will bring out your food. You will be responsible for loading your food into your car.

Hours: Monday – Friday 10 a.m.–12 p.m. and 2–4 p.m. 

During the current situation, we do not require ID and individuals from any zip code can visit the Food Market. We will resume our normal eligibility rules when we stop our emergency bag procedure.

If you are in need of delivery, please call (651) 789-2534 and let the operator know you would like to order emergency bags for delivery. We will be taking calls for delivery from 9:30 a.m.–12 p.m. and 1:30–4 p.m. There will be guaranteed delivery in 2 days. Orders placed on Thursday will be delivered on Monday and Friday orders will be delivered on Tuesday. Delivery will be provided through partnership with Metro Transit.

 If you are in need of SNAP assistance please contact Luis Mendez-Robles at (651) 789-2520 or lrobles@neighb.org.

The Francis Basket Food Market has a walk up procedure so you need to walk to the door and ring the doorbell and someone will ask you a few questions and then bring out your food.

Hours: Monday: 9-11:30 a.m., Tuesday and Friday: 9-11:30 a.m.; 1-3:30 p.m.

 

 

 

 

Healthy Food Standards
We believe that everyone should have access to healthy foods and the knowledge of how to prepare them. A healthy sustainable food supply decreases chronic diseases, increases productivity in the classroom and workplace, and improves health equity in our communities.

What To Expect When You Visit the Food Market
Neighborhood House strives to create a Food Market and shopping experience that is welcoming, safe, and helpful. Our staff and volunteers are ready to assist families and individuals when they need help with a gap in their food supply.

What do I bring the first time I use the food market?
Bring: 1) A picture ID for yourself, 2) Proof of Address, and 3) Identification for any other household members. For any additional visits, you will only be asked for an ID for yourself as verification.

*These items are not required to receive food

What is the Food Market process?
We have a walk-in choice model food market. This means that families are served first-come, first-serve and get to choose the food items they want, up to a certain limit based on household size. When a person comes to get food, they sign in at the food market desk, complete an intake to update our information and get connected with holistic resources, and then go shopping with a volunteer to pick out food.

English is not my first language. Do you have someone who speaks my language?
Our staff and interns speak over 10 languages, including: English, Spanish, Hmong, Lao, Thai, Karen, Burmese, Amharic, Tigrigna, Somali, Swahili, and more. If the correct language is not found, then we utilize over-the-phone translation services.

What do I do if I do not fit the eligibility requirements?
The Food Market can connect people with their local food shelves. Otherwise, call the Minnesota Food Helpline (1-888-711-1151) to find additional food resources or services in your area.

What types of food do you have?
Our food supply is always changing, as we receive new donations every day. Our selection usually includes fresh produce, bread, refrigerator and dairy items, canned and boxed foods, cultural foods, frozen meat, and staple items such as cooking oil.

Eligibility for the Food Market
The Food Market is free to qualifying participants who may visit the Food Market once a month.

To use the Food Market at the Wellstone Center, you must meet one of the three requirements listed below:

To use the Francis Basket Food Market in the Highland Park neighborhood, you must meet one of the three requirements listed below:

SNAP Outreach
SNAP (Supplemental Nutrition Assistance Program, formally known as Food Stamps) plays an important role in keeping children, adults, and seniors healthy by providing funds for basic food needs throughout the month. Our SNAP outreach worker, Luis Robles, works to debunk myths about SNAP and reduce stigma for participants who need food assistance but don’t want a ‘hand out’. With our SNAP outreach worker, participants have support through every stage of the process, from eligibility screening to receiving an EBT card, to ensure that everything goes smoothly during their time of need. For more information, call Luis at (651) 789 2520.

Planning on coming in for SNAP appointment? Make sure you bring these items!

NAPS Distribution Site
Wellstone Center is also a NAPS distribution site. NAPS (Nutritional Assistance Program for Seniors) is a monthly box of supplemental food commodities for people over age 60 and fit eligibility requirements. Seniors pick up their food box once per month, or can arrange for a home delivery if homebound. If you think you may be eligible or know someone who may require assistance, please contact Second Harvest Heartland: 651-484-8241.

Fresh Produce Distribution
Fresh Produce Distribution is a year-round program (May-September) where we distribute large amounts of fresh produce to people and families in need. Distributions take place outside at 5 different Neighborhood House locations across Saint Paul (Wellstone Center, Francis Basket, John A Johnson Elementary, and Dayton’s Bluff Elementary and Metro State University November-May) . During each event, we distribute approximately 6,000-12,000lbs of food to 150-300 families… all in about 2 hours!

Food Donations
If you are interested donating food or in holding a food drive for one of our food markets please contact Tanika Fears at or 651.789.2513

Volunteering
If you are interested volunteering please contact Vanessa Edwards at or 651.789.2524

For information about how to get help with food for your family, call us at: 651-789-3630

For general information about Neighborhood House’s Food Support program, contact Georgi Nguyen at email or 651-789-2539